SHIPPING
Our small team (you could literally count our entire team on one hand) works hard to ensure that your package reaches you as soon as possible.
🇳🇿 New Zealand Orders
All NZ orders are shipped from our Auckland HQ.
Standard Shipping – $5 NZD (2–3 business days)
Express Shipping – $9 NZD (1–2 business days)
FREE SHIPPING on all orders over $60 NZD
🇦🇺 Australia Orders
Shipped from our Melbourne HQ.
Standard Shipping – $9 AUD (3-5 business days)
Express Shipping – $15 AUD (1–3 business days)
FREE SHIPPING on all orders over $60 AUD
🇺🇸 USA Orders
Standard Shipping – $10 USD
Delivery time: 3-10 business days
We recommend ordering multiple pairs to get the most value from international shipping.
🇬🇧 UK & 🇪🇺 EU Orders
Standard Shipping – £15
Delivery time: 3-10 business days
Note: Import taxes or customs fees may apply depending on your location.
🌍 Rest of the World
Standard Shipping – $18 USD
Delivery time: 3-10 business days
We’re working on lowering international rates in the future - thanks for your support and even bigger thanks for choosing Best Grip!
We strive to keep all shipping prices as low as possible. You can expect your shipping to take anywhere from 1-10 business days (excluding our 1-2 days processing time). Sorry for any inconvenience.
Returns
We will be happy to help you if you are unhappy with a product purchased through Best Grip. You may return new, unopened and unused socks within 30 days of delivery for a full refund. Socks that have been tried on cannot be returned.
We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Shipping will not be refunded only the actual cost of the socks ordered unless the socks are defective or as a result of our error.
If an item is damaged through misuse/abuse, or incorrect care procedures, the product will not be refunded or replaced.
To be eligible for a return, please make sure that:
- The product was purchased in the last 30 days.
- The product is in its original packaging.